WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
ESSENTIAL GUIDE:
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance.
EZINE:
CW Europe attended Cisco Live Europe 2014 recently, where 7,000 customers and partners gathered in Milan to hear the networking giants infrastructure updates. Find out the biggest themes and what exactly keeps Europe's cities connected.
WHITE PAPER:
Broadcast TV networks are increasingly deploying Video-On-Demand and
broadcast content over IP networks that weren't designed for video.
This test plan will help configure your network to deliver
high-quality streaming video (IPTV) to your customers.
WHITE PAPER:
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
WHITE PAPER:
This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
WHITE PAPER:
To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.
WHITE PAPER:
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
EBOOK:
The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
CASE STUDY:
Read this case study to learn how TeliaSonera Business Services used Lombardi Blueprint™ collaborative process modeling and prioritization tool and Teamworks BPM suite to design and automate the sales business processes so that they are controlled and easily managed. Read on to learn the benefits they experienced from turning to Lombardi.
