Personal Communications Services Telephones White Papers

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Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

ESG: Economics of Flash Compared to Hard Disk
sponsored by IBM
WHITE PAPER: Access this white paper to learn about the economic value of flash compared to hard disks and decide for yourself if flash is worth the investment.
Posted: 17 Mar 2015 | Published: 28 Feb 2015

IBM

Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

Jabra - Devices Make Experiences: Company Profile
sponsored by Insight and Jabra
WHITE PAPER: In this resource, explore a series of hands-free devices that will enable your mobility initiatives to soar, truly enabling a productive workforce.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

Insight and Jabra

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

Oracle Enterprise Manager 12C
sponsored by Oracle Corporation
WHITE PAPER: Companies must adapt their management practices to provide proper control over resources in the cloud. This white paper showcases a management tool designed with these types of environments in mind and discusses its key features and benefits.
Posted: 05 Jul 2012 | Published: 01 Sep 2011

Oracle Corporation

Plantronics UC Toolkit Deployment FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Plantronics

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

A reference architecture for a leading solution
sponsored by DellEMC and Intel®
WHITE PAPER: This white paper explores the reference architecture for a leading server solution. Learn how this architecture is designed to influence the benefits of virtualizing the underlying infrastructure and address the common problems associated with hardware sprawl.
Posted: 21 Oct 2014 | Published: 30 Sep 2014

DellEMC and Intel®

Dell PowerEdge C8000 Series: Flexible, Powerful, and Efficient
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Check out this brief resource to learn about the Dell PowerEdge C8000 – the only shared infrastructure which enables organizations to easily reconfigure, refresh and scale out as needed.
Posted: 19 Feb 2014 | Published: 19 Feb 2014

Dell, Inc. and Intel®