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By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
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Access this white paper to learn about the economic value of flash compared to hard disks and decide for yourself if flash is worth the investment.
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The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices. Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
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In this resource, explore a series of hands-free devices that will enable your mobility initiatives to soar, truly enabling a productive workforce.
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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
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Companies must adapt their management practices to provide proper control over resources in the cloud. This white paper showcases a management tool designed with these types of environments in mind and discusses its key features and benefits.
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The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
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This white paper explores the reference architecture for a leading server solution. Learn how this architecture is designed to influence the benefits of virtualizing the underlying infrastructure and address the common problems associated with hardware sprawl.
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Check out this brief resource to learn about the Dell PowerEdge C8000 – the only shared infrastructure which enables organizations to easily reconfigure, refresh and scale out as needed.